Terms of Service

Welcome to Velox Express. By using our tracking platform or booking shipping priority tiers, you agree to these terms.

All package weights are subject to verification upon arrival at our distribution facilities. In the event of weight discrepancies, invoices will be adjusted to chargeable dimensional weight.

Shipment priority speeds (such as Express or Same-Day Courier) represent commercial objectives. While we maintain a 99.8% consistency record, we are not liable for transit delays caused by customs inspection or weather exceptions.

We reserve the right to photograph cargo drop-offs on doorsteps to serve as digital proof-of-delivery confirmation in our secure timeline database.